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Research Triangle Software, Inc.
Information
collected by Research Triangle Software, Inc. is used solely for the
purpose of providing the LetterMark system functionality to our
customers. We do not sell, share, or rent this information
to other parties. Details of the information collected for each
portion of the LetterMark system are given below:
Live Sample Email
In order to receive a live sample of a LetterMark email, a user
enters a name and an email address. The name and email
are requested in order to send the sample email and potentially
a follow-up email from Research Triangle Software, Inc. with an offer to provide more information. Research Triangle Software, Inc.
does not sell, rent or share this information with any other party.
The user may contact Research Triangle Software, Inc. at support at lettermark.com
to request the removal of the information from the database.
Personal Contact Information
In order to personalize LetterMark email, a user enters contact
information (e.g., name, title, business phone number). This
information is used to create a v-card file and in some cases create
dynamic graphical content for display in the LetterMark email. The
personal contact information is used solely to support the functionality
of the LetterMark system. Research Triangle Software, Inc. does not sell, rent
or share this information with any other party.
LetterMark Reporting System
Use of the LetterMark system does not alter or impact
the routing of email. The amount of information tracked
by the LetterMark Reporting System is significantly less than that
tracked by the email service providers used by the sender and receiver
of an email message. We
report the following in aggregate:
- The number of times recipients click though to a link on the letterhead or virtual business card.
- The number of times recipients download the senders vcard information.
Receiving LetterMark Emails
Because the LetterMark system is not involved with the
transport of the email message itself, we are NOT able to specifically
identify or track the recipients of LetterMark emails, nor view,
record, or change the contents of any messages.
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